This Health and Safety policy sets out the principles, responsibilities, and procedures adopted by our removal company to protect employees, customers, contractors, visitors, and members of the public. We are committed to carrying out all removals, transport, packing, loading, and storage activities in a way that prevents injury, ill health, and damage to property.
The company is committed to providing a safe and healthy working environment for everyone affected by our activities. We will comply with all relevant health and safety legislation and recognised industry standards for removal and transport services. We also aim for continual improvement in our safety performance through regular review, training, monitoring, and consultation.
Management will provide adequate resources, information, instruction, supervision, and training to ensure that health and safety responsibilities can be met. All employees, at every level, are expected to take reasonable care of their own safety and that of others and to cooperate fully with this policy.
Senior management is responsible for implementing this policy and ensuring that effective arrangements are in place. This includes:
Setting clear safety objectives and integrating them into day-to-day operations for removal and transport work.
Ensuring risk assessments are carried out, kept up to date, and that appropriate control measures are implemented.
Providing suitable equipment, vehicles, and tools, maintained in safe working condition.
Ensuring safe systems of work for packing, lifting, loading, unloading, driving, and storage activities.
Investigating accidents, incidents, and near misses to identify causes, learn lessons, and prevent recurrence.
Reviewing this policy regularly and updating it as needed to reflect changes in legislation, operations, or best practice.
All employees of the removal company have an important role in ensuring safe working practices. Employees must:
Take reasonable care of their own health and safety and that of colleagues, customers, and the public.
Follow all safety procedures, instructions, and training provided by the company.
Use vehicles, equipment, lifting aids, and personal protective equipment correctly and report any defects immediately.
Report accidents, near misses, hazards, and unsafe conditions without delay to their supervisor or manager.
Refrain from horseplay or unsafe behaviour and comply with the company’s rules on alcohol, drugs, and fitness for work.
We assess the risks associated with our removal services, including survey visits, packing, dismantling and reassembly of furniture, manual handling, loading and unloading, access to premises, and transport of goods. As part of this process, we will:
Evaluate each job to identify specific hazards such as restricted access, stairs, heavy items, fragile goods, awkward loads, or limited parking.
Determine appropriate control measures, including the use of additional staff, lifting equipment, or alternative access routes where necessary.
Develop and communicate safe systems of work that are practical, understood by employees, and monitored in practice.
Update risk assessments when there are changes to the work environment, equipment, workload, or type of goods handled.
Manual handling is a significant part of removal work and is a key focus of our safety arrangements. To reduce the risk of musculoskeletal injuries, we will:
Provide training in safe lifting and carrying techniques and in team handling of heavy or awkward items.
Use appropriate equipment such as sack trucks, dollies, lifting straps, ramps, and other mechanical aids whenever reasonably practicable.
Plan lifting tasks with regard to weight, size, shape, distance, and route, taking account of stairs, corners, doorways, and floor surfaces.
Discourage lone handling of large or heavy items and ensure that employees ask for assistance where required.
Ensure that lifting and moving equipment is suitable, inspected, and maintained in safe working order.
Vehicle safety is essential to our operations and to the safety of other road users. We will:
Ensure that all drivers are competent, appropriately licensed, and familiar with the vehicles and routes they use.
Carry out regular checks and maintenance on vehicles, including brakes, tyres, lights, and securing points.
Ensure loads are properly distributed, secured, and protected to prevent movement and damage in transit.
Plan journeys to allow sufficient time for safe driving and compliance with driving hour requirements.
Prohibit the use of handheld mobile phones while driving and require full attention to road conditions.
Our teams work in a range of environments including homes, offices, and shared premises. To protect customers, visitors, and the public, we will:
Take care to minimise trip and slip hazards caused by tools, packing materials, and equipment.
Use safe access routes and, where necessary, consider barriers or signage to alert others to removal activities.
Avoid blocking fire exits or emergency routes and keep escape routes clear at all times.
Handle customer property carefully and store items in a stable and secure manner during the move.
Leave premises in a tidy, safe condition at the end of the job or at each stage of a longer project.
All employees receive induction training and ongoing instruction appropriate to their role. This may include:
General health and safety awareness and company rules.
Manual handling and use of lifting and moving equipment.
Safe loading and securing of goods in vehicles.
Working safely in customers’ homes and business premises.
Emergency procedures, including fire safety and first aid arrangements relevant to their work.
Supervisors and team leaders are responsible for monitoring safe working practices on site and providing clarification or additional guidance when required.
The company maintains arrangements for first aid provision and for responding to emergencies. Employees must familiarise themselves with these arrangements. We will:
Ensure that appropriate first aid supplies are available in vehicles and at relevant work locations.
Record accidents and incidents accurately and in a timely manner.
Investigate incidents to identify root causes and take corrective action.
Make arrangements for contacting emergency services when required and cooperate fully with their instructions.
We encourage open communication and consultation on health and safety matters. Employees may raise concerns directly with management or through any designated representatives. Feedback is welcomed to improve our methods and procedures.
This Health and Safety policy will be reviewed regularly and when there are significant changes in operations, legislation, or best practice. The updated policy will be communicated to all employees so that everyone understands their responsibilities and the standards expected of them.
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| Transit Van | 1 Man | 2 Men |
| Per hour /Min 2 hrs/ | from £60 | from £84 |
| Per half day /Up to 4 hrs/ | from £240 | from £336 |
| Per day /Up to 8 hrs/ | from £480 | from £672 |
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